Panel Management

• Manage your Shopper Panel or multiple Panels for different groups of Shoppers.
• Self-Registration form for Shoppers.
• Easy and customizable online registration process.
• Address Management and automated Geo-Localization.
• Customizable Shopper's profile for Shopper Recruitment.
• Dashboard to view and manange Shopper activity, scoring and balancing.

Custom Project Setup

• Design individual Project and Survey Structures.
• Setup single surveys or periodic Wave Surveys.
• Setup One-Step-Surveys or Multi-Step-Surveys to be performed by a single shopper or different shoppers or groups.
• Setup Scenarios with physical location or abstract units.
• Setup and design detailed Test-Scenarios.
• Import or create a customers hierachical structure of test areas and objects.
• Assign access rights to customers person in charge to test objects or hierachical areas.
• Automated geo-localization of objects with regional relation.

Questionniare Designer

• Full-featured Editor to design and create even complex Questionnaires on the fly.
• Rules-Engine for intelligent, interactive Questionnaire Workflow.
• Quick & easy Design with individual Questionnaire Component Templates.
• Select from various common question types including matrix questions and image upload to capture shoppers digital photos.
• Add weightings to questions, sections and areas and control weight distribution.
• Preview and testing features to improve your Questionnaire.
• Build hierachical Attribute Structures to generate stunning attribute-based Reports.
• Add weightings to attributes and aggregated attribute levels, control weight distribution.

Shopper Recruitment

• Powerful and optimized Recruitment Workflows to manage high volume Recruitement Processes.
• Select from various Recruitment Types and Workflows.
• Automated or manual Recruitment using rules, filters, shopper profiles and scoring match.
• Enhanced travel expense and location distance optimization.
• Integrated shopper qualification workflow.
• Interactive web / PDF based shopper briefing.
• Dashboard to control and manage Recruitement Process and Completion.
• Enhanced Mass-Mailing Features.

Project Management

• Dashboard to control progress and completion for all active Projects.
• Quality Management Toolset to verify and approve survey results.
• Interactive and online approval process.
• Control and manage multi-step Surveys.

Quality Check

• Quality Management Toolset to verify and approve survey results.
• Review and approve survey results.
• Let Shoppers revise or complete deficient results.
• Communicate with Shoppers through the Shoppers Frontend or by email
• Release survey results to attend in customer reports.
• Score and pay Shoppers.

Reporting

• Full set of generated Standard Reports
  • List of original shoppers Survey Results.
  • Percental Reports of Survey Results.
  • PDF Summary Reports
  • Periodic Wave Reports
  • Hierachical Area Result Reports
  • Hierachical Area Comparison Reports
  • Hierachical Area Ranking Reports
  • Hierachical Area Tendency Reports
  • Various types of Attribute Reports
• Reports and Analysis are generated automatically respective to your project configuration
• Grant detailed access rights to customers employees in charge.
• Release and grant each survey result to attend in customer reports.
• Provide generated reports to the online Customer Fronted

Export Project & Survey Data

Export raw or weighted survey data for individual analysis and customer reports to various formats for e.g. XLS, CSV, SPSS, HTML, PDF.

Single Survey Projects

This default project type will let you design a mystery shopping project with a single, one time only survey.

Single Survey projects contain all common features and reporting facilities.

Periodic or multiple Surveys

Wave Surveys will allow you to provide sequentiell surveys in a mystery shopping project to track the change and improvement of key figures.

Wave Surveys can be used to support the improvement of service quality, customer satisfaction or staff efficiency.

Wave Surveys will help you to track and analyse tendencies, to score, compare and rank test objects.

QSCheck will generate impressive wave Reports to delight your customer.

Export Project & Survey Data

Export raw or weighted survey data for individual analysis and customer reports to various formats for e.g. XLS, CSV, SPSS, HTML, PDF.

• Multilanguage Web Frontend.
• Secure Login and self-administration of personal data for Shoppers.
• Communication System for Recruitment Process and Order Management.
• Automated Messaging and Scheduling System.
• Shoppers Mailbox.
• Dashboard to view and manage new, open and processed orders.
• Start and perform mystery shopping surveys.

• Secure Access for people in charge.
• Detailed access granting options, allows access to view reports for single test objects, areas and regions.
• Control and manage the report release and publishing process.
• Online HTML-Reports allow interactive drill-down.
• Add individual documents and reports to the customers online reporting frontend.

• Major QSCheck Modules

  • Panel Management
  • Online Shopper Frontend
  • Project Setup
  • Questionniare Designer
  • Shopper Recruitment
  • Project Management & Quality Check
  • Reporting
  • Custom System Administration

• General QSCheck Features

  • QSCheck can manage different system clients and languages,
    as many users, customers, projects, shoppers as you need - with no extra costs.
  • QSCheck is a modern Web Application, provided by Delogix, your provider of QSCheck:
    • Available at any location any time.
    • No installation required. You will need a common web browser only.
    • No updates or changes to manage.
    • No licences buy. No setup or start-up costs for your business.
    • No hosting or providing costs by default.
    • Various individual providing options that grow with your business success.
    • Based on innovative, secure and stable technology.
    • Stable and reliable heavy-duty performance with high security standards.
    • Your data stays your data and will be backuped daily.
    • Increasing development of integrated Mobile Apps.
  • Multilingual frontends for shoppers and customers.
  • Multilingual administration backend.
  • Secure Access Control with hierachical Roles&Rights System.